Back in the day, I was manager of the customer service department and the field service department and traveled a lot with my job for Armada Supply Chain Solutions. I am in my 25th year with Armada but in a different capacity now with very little traveling. But going back a few years, I was on the road working with suppliers and distribution centers. I always had my toys with me and either took some time to ride my road bike or mountain bike or ski in a lot of the areas where I traveled. When that was not possible, I always went for a run. But I always made it my business to do something fun and enjoy the places where I went for work. Business first, but always enjoyed something outdoors in the local area.

For two years, I was assigned to travel with our VP Norm Dick. I wasn’t too sure what to think because I had been pretty much on my own in my travels for the company. But Norm and I started to communicate, and it didn’t take too long to see that he and I were very compatible. Norm knew everyone in the McDonald’s system and introduced me to the real players in the world of the red headed clown. I, in turn, introduced him to my friends in the DCs and we got along just fine. You see, Norm liked to have a good time- business first, but have a good time for sure while traveling. He would take me to Ronald McDonald House golf outings as he was an excellent golfer and me……..not so much. I took my clubs one time to an outing in California and brought my father in law’s old golf shoes that I found in his basement. Norm took one look at them and threw them out the window on I-5 and said………” we need to get you new shoes.” My father- in- law asked where the shoes were, and I sheepishly replied, on my return, that they were on the freeway in California.

Norm and I went to Deer Valley to ski with our pal Chris Snelten who is the GM of the Salt Lake DC. We actually made our presentation in our ski gear and then hustled up to Deer Valley to ski with Chris who said that from now on, we need to do these presentations on the chair lift. Save some time. We all laughed. Norm made fun of my duct taped ski pants and said you can’t ski at Deer Valley with duct taped pants. I told Norm that I have skied in 111 different ski areas in my life and never got a blink on my clothes. We all laughed at that one too. I may not have been a good golfer, but I can ski, and Norm and I had a great time on the slopes as well as in the DCs making the pitch for managed freight and other customer related issues.

When we had a team in the Colorado Relay, which was a 24- Hour trail running race to benefit Outward Bound, Norm was our driver and manager. He made sure we all were on time for our legs and if that meant kicking us in our sleeping bags on the lawn of a school, he did it. Wake up dummies. He met me at a bar in Copper Mountain at the end of one of my legs. He looked at me and said…..” you look like shit.” I laughed and said ” no kidding- I just ran 8 miles basically uphill at altitude” We ran those races as a benefit for RMHC and Norm loved it. He and Chrissy Mullen – our other manager and van driver kept us on track and in line. Chrissy ended up running it herself one year.

Norm and I traveled everywhere and there were a lot of laughs along the way. In what I thought was going to be a tough stint traveling with our VP, turned out to be one of the more educational experiences of my life. In more ways than one. I remember one time when we were visiting with a DC and a McDonald’s regional manager, Norm was confronted by the DC GM who said” what do we need Armada for?” ” You guys are just middle- men.” Norm looked at him and said ” fine- order direct and see the walls of your DC just explode out into the street.” He shut the guy up and the McDonald’s guy looked at me and I whispered to him…….” don’t mess with Norm.” Norm knew his stuff and if needed, he would say so forcefully. But always, Norm was well known and respected in the system. And he was hilarious. I could write a book on our travels and adventures but safe to say……. we got our work done and had a good time doing it.

One more thing about Norm- he was an amazing driver. He could look at you and be making a point driving the Dan Ryan in Chicago at 80 MPH in the rain. I kept hinting to him to look ahead- but he was making a point to me. We always arrived in one piece. He never let me drive- I drive too slow. He said to me, ” how come you ski so fast and drive so slow?” One time in Atlanta ,he rear ended a pickup truck and complained that the rental car brakes were bad. He said he was going to report that when he returned the car. LOL!!! The guy we hit looked like he didn’t want to have any police nearby and didn’t want any part of the accident. He looked at Norm and looked at the cars and shook his head and quickly headed from the scene.

Norm is now retired in Chicago and also at his new winter place near Scottsdale. We keep in touch but there was nothing like traveling with Norm. We even got the wives in on it as Norm would refer to it as a “boondoggle.” He always asked about Janet Lee, and I always asked about Janet Marie. We had some good times on the west coast.

It is not often that people have good experiences traveling with their boss or a top brass in the company. Norm was the exception. Everywhere we went, people would give him the Cheers greeting…….”Norm!!!!!!!!!” I would laugh. Good times and always wish the best for Norm. Thanks for reading.

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